The Waiting Room · Vol. IV · Issue 41

Conversations for behavioral health founders.

Long-form interviews, field notes, founder essays, and gatherings — published by Kindwell. Free to read.

Jennifer, host of The Waiting Room.
JenniferHost · Co-founder, KindwellClinician, founder, and longtime owner-operator. Interviews behavioral health founders about the practices they've built — and the ones they're still becoming.
Featured · Episode 41 · 52 min

What I'd tell my younger self
about scaling a practice.

Jennifer sits down with Laurel Thornton — twenty-five years at Beacon Mental Health — on building a clinician-first culture, refusing the wrong buyers, and the decision to finally find a long-term home.

This week

What founders are
reading right now.

  1. Essay

    The clinician-led practice is the new platform.

    Why the next decade of behavioral health belongs to owner-operators — not roll-ups.

    Trenton Walker · Jun 12 · 9 min read

  2. Spotlight

    Riverstone Associates · Denver.

    Three years into a growth partnership, Dr. Kari Sandoz has doubled clinicians and kept the seat.

    The Waiting Room · Jun 09 · 6 min read

  3. Field Notes

    What founders get wrong about valuation.

    Eight assumptions that quietly shrink the number — and what to do about them.

    Jennifer · Jun 05 · 7 min read

  4. Interview

    Dr. Maya Park on selling without disappearing.

    Two years post-close at Halo Mental Health, in her own words.

    Founder Conversations · May 30 · 11 min read

Recurring columns

What you can count on,
every issue.

  1. Weekly

    Field Notes

    Short observations from the field — what we're hearing on the first call.

  2. Monthly

    Founder Essays

    Long-form pieces by behavioral health founders, edited but not ghost-written.

  3. Bi-weekly

    Operator Notes

    Practical playbooks from the operators who run the practices we work with.

  4. Quarterly

    Post-close Diaries

    Founders six, twelve, and twenty-four months after joining Kindwell.

  5. Monthly

    The Reading List

    Books, papers, and longreads circulating through the Kindwell ecosystem.

  6. Once a year

    The Annual Letter

    What we built, what we learned, and where the firm is heading next.

Founder perspectives

In their own words.

  • "What I'd protect first if I were starting over."

    Dr. Sara KimFounder, Anchor Therapy · Brooklyn

  • "The hire that finally let me stop being the operator."

    Dr. Devon WrightFounder, Cypress Health · Atlanta

  • "Why we said no to three offers before this one."

    Dr. Allison ParkFounder, Northbay Behavioral · Oakland

You learn very fast who is in the room to write a check and who is in the room to understand the practice.
Dr. Allison Park · Northbay Behavioral
The newsletter

One letter, every other Friday.
For people who actually run practices.

Field notes, one founder essay, and the most useful thing we learned that week. No fluff, no pop-ups, no upsell.

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The Waiting Room · A media platform

The trade publication behavioral health didn't have.

Free to read, free to listen, free to attend. The relationship is the point.